Identify the model first
Products in the same category can use different components. Share the model code, photos, quantity and the part you need so the export team can check compatibility before quotation.
Review after-sales supportCommercial cardio support
Accessories & Replacement Parts
Request model-specific accessories, replacement parts and packing support for commercial cardio equipment. Availability is confirmed against the product model and order requirements.
Support Categories
01 Wear and replacement components02 Console and control-area parts03 Pedals, handles and contact points04 Hardware, manuals and packing support
Pack for the journey
Replacement components are protected and labeled according to the item, quantity and transport context. The final packing method is confirmed with the order.
Review shipping guidanceConfirm before dispatch
Part description, model, quantity, labels and documentation should be checked before dispatch. This reduces the risk of a mismatch at installation.
Review quality controlAccessories FAQ
What can I request?+
Common requests may include model-specific wear parts, pedals, belts, handles, console components, hardware and protective packaging. Availability depends on the product model and order record.
Can accessories carry our logo?+
Logo, label and packaging requirements can be discussed when the accessory and branding application are confirmed.
How do I identify the correct part?+
Send the equipment model, product code, photos, part description and quantity. Do not order from appearance alone when models are similar.
Model-specific enquiry
Send requirements Need an accessory or replacement part?
Send the product model, part description, photos, quantity and destination for a compatibility review.